Buying Guide


You are able to shop and buy without logging in but if you do have an account, or feel it would help speed future purchases up (you can save addresses and have forms auto-complete), simply use the 'LOG IN' button at the very top of the page.

If you know exactly what you are after, there is a 'QUICK SHOP' facility for each product. Hover over the item you are interested in, click the 'QUICK SHOP' button to see a preview of the item and add to the basket.


Shopping Basket The shopping Basket is where your purchases are collected. As with normal shopping baskets, you can remove items, change quantities, update subtotal or continue shopping. If there is a note that you would like to submit to us while ordering please use the box as shown. 

For some products, a pharmacy questionnaire has to be filled out before the item can be placed in the basket. If this is the case then please complete the short, simple questionnaire fully to be able to add the product to your basket or there may be a delay in processing your order.



The checkout process takes place in three simple steps: Enter Shipping Details, Shipping and payment. Please check that you have entered the correct delivery address. If you do have an account, you can log in on this page to auto-complete your details. You can also save your details for the next time you shop with us. Please note, on some of our low-value items there is a minimum order amount. If the volume you order does not reach the required number, a pop-up message will appear.

Orders containing Pharmacy Medicines will be sent Recorded Delivery and a signature will be required on delivery, so please choose an address that will be convenient. If you are happy with your shipping information, you can proceed to select a method of payment. After confirming payment, you will be directed to a confirmation page. This will confirm your order number and shipping details. Once you place an order, a confirmation email will be sent to the email address you have supplied, and your order is ready to be shipped, you will receive a further email confirming dispatch and any tracking details if appropriate.